Patient support
The Momentum Patient Support Program is a best-in-class, comprehensive program that provides personalized support to all aluetta users.
In-home teaching by registered nurses and ongoing device support, as needed
Ordering free supplies
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Eco-friendly device disposal
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Help with financial reimbursement, in some cases
LEARN MOREMultiple languages available Bilingual telephone support with capabilities in over 250 languages through the assistance of certified interpreters.
Free supplies
If you need to order supplies or recently changed the needle you’re using, please use the form below. All items are provided to aluetta patients free of charge.
If you’re having issues filling out the form or the supplies that you need are not on this page, please contact Momentum at patientservices@emdserono.com or 1-877-724-9361.
The eco-friendly choice!
EMD Serono is committed to protecting our environment.
aluetta is refillable!
The refillable aluminum pen means less plastic waste.
aluetta is disposed in an eco-friendly way!
Eco-conscious disposal of used pens.
We have partnered with Stericycle® to make aluetta eco-friendly.
With Stericycle, we can reduce landfill waste by 90% and turn it into clean energy.
- Call the Momentum Patient Support Program at 1-877-724-9361. We will send you a shipping box and prepaid waybill for your device.
- You must remove used needles and cartridges from the pen.
- Ship your device to our approved recycling partner.
© Copyright 2020, Stericycle, Inc. All rights reserved.
How will I pay for my medication?
Our specialized agents are available to help you with insurance, reimbursement and financial assistance.
Momentum Patient Support Specialized Agents are available 24 hours/day, 7 days/week.
Contact our Momentum Patient Support Agents today to learn more!